Double-brokering and fake carriers are the plague of this industry — and it's getting worse. Loadgency was built to make them structurally impossible: every carrier is verified for real authority and real insurance before they can touch your load, you see exactly who's showing up before you release it, and every shipment is documented at both ends. We're a transparent property brokerage launching in 2026 — FMCSA broker authority and the $75,000 surety bond in process now. Here's exactly how we keep you safe.
We're not a lead-gen site flipping your info — we're building this as a federally regulated property broker, with authority and a bond in process now.
Loadgency will operate under Haulgency LLC's federal property-broker authority — MC number issued at launch, regulated by the FMCSA, not an unlicensed middleman. Authority is in process now.
A $75,000 BMC-84 bond (in process now) will back every transaction — a federal guarantee that we operate honestly, with real money on the line behind our promises.
We never sell your details to lead generators. Your info goes to the carrier moving your load and no one else. That's the whole privacy policy.
We confirm a live, in-good-standing MC/DOT number before a carrier can claim your load — no expired or revoked authority.
Current cargo and liability coverage is on file and checked before dispatch. No proof of insurance, no load.
We review the carrier's FMCSA safety record and standing. Problem histories don't get to haul for you.
A digital Bill of Lading plus timestamped inspection photos are captured at pickup and delivery — your evidence, automatically.
The moment a carrier claims your load, you see who to expect at the curb — before you ever release your vehicle.
The carrier submits current photos of the truck, the trailer, the DOT/company markings, and the driver's ID. You see them in the app before pickup day.
Truck, trailer, and driver should match what you were shown. If they line up, release with confidence. Simple as that.
If the truck, trailer, or driver isn't who you were told to expect, do not hand over your load — it could be one of those dirty MC numbers. Tell us and we step in immediately.
Let's be straight about insurance, because most brokers are deliberately vague about it.
Your shipment is covered in transit by the assigned carrier's cargo policy — the carrier is legally responsible for goods in its custody. We verify that coverage is active before they can claim your load.
We arrange, verify, and document — we don't own the truck and we don't underwrite the load. Being clear about that up front is how you avoid the "fully insured" fine-print trap other brokers hide behind.
As a licensed broker we'll carry contingent cargo and broker liability coverage — a safety net behind the carrier's primary insurance (in place at launch).
Damage is rare and vetting prevents most of it — but if it happens, you're documented and you're not alone.
Compare the delivery photos to the pickup photos and mark anything on the digital BOL before the driver leaves. That's your protected record.
Report it in the app or to support@loadgency.com. We pull the BOL, photos, and carrier insurance on file and open the claim.
Transport damage is covered by the assigned carrier's cargo insurance. We hand them the documentation and stay on it with you until it's resolved.
Report it in the app. We mediate, and it hits the carrier's rating and verification standing — repeat offenders are removed. Documented delays (weather, breakdown) pause the clock with no penalty.
Our structured pickup contact plus instant exception alerts mean the second a pickup location goes dark, you're notified right away — not left wondering.
Our fee is charged only when a carrier claims your load. If that carrier falls through before pickup, the fee for that match is reversed or credited — you never pay for a match that didn't happen.
Every one of these runs on a real load, inside the app — not a promise on a page. Here's the actual machinery.
Before a carrier can claim, we pull their record live: authority active, insurance on file, legal name matches, and no ties to a revoked "reincarnated" MC number. Fresh authority with no insurance and a name mismatch — the classic double-broker profile — is blocked automatically.
At the curb the driver verifies on the spot — GPS location, CDL scan, a face match, and the truck's MC — all matched to the exact account that claimed your load. If who shows up isn't who claimed it, the vehicle doesn't move.
The car isn't released until payment is confirmed — protecting the driver from a delivery that never gets paid, and protecting you from paying before your vehicle actually arrives.
Every action on your load — posted, vetted, claimed, checked in, photographed, paid, delivered — is time-stamped and cryptographically chained. Nothing can be edited or erased after the fact. It's the record that settles disputes in seconds.
Timestamped, GPS-stamped photos at both pickup and delivery are required, not optional. A "was that dent there before?" argument becomes a five-second before/after comparison — and staged claims fall apart.
Authority-verified, insured, and identity-verified badges show right on the load, so shippers, drivers and carriers can all see who they're dealing with at a glance — and self-police.
We're new by name, so we don't ask for blind faith. The model itself removes the reasons people distrust brokers in the first place. Here's what backs every single load.
Active FMCSA authority and cargo insurance, verified before a load is ever dispatched — and re-checked over time. No random driver off a list.
A digital Bill of Lading plus timestamped photos at pickup and delivery. Your load's condition is on record, both ways — for any vehicle type.
You pay the driver directly on delivery (COD). No deposit, no escrow — nothing sitting in our account for us to lose or run off with.
The driver's full price and our one flat fee shown side by side, before you commit. A hidden markup is impossible when everything's on screen.
No non-circumvention traps. Rebook a driver you trust or go direct forever — the relationship is yours, which keeps everyone honest.
Run by someone who hauls for a living and runs his own authority — not a call center. We know the games because we refused to play them.
Instant answers — no waiting on hold.
Want your estimate saved? Drop your email or number and we'll send it over. No spam, no sales calls — that's the whole point of us.